Paid By Coins uses a leading digital email delivery system to ensure your Gift Voucher is delivered instantly and safely to the intended email account. However, if you or the intended recipient has not received the email to claim Gift Voucher, we do recommend checking the junk folder just in case.
If the Gift Voucher has not been received within 30 minutes after you have received the confirmation of payment receipt, please contact us at support@paidbycoins.com and send us the details. Our support team will do their best and respond within one (1) business day.